Lean is the removal of waste from a process to ensure that it delivers to the customer what they want, in the right quantity, when the want it. The 5 principles of Lean are:
- Understand Customer Value – What the customer “really” wants.
- Map the Value Stream – Mapping the links between Material & Information Flow.
- Allow the process to Flow – Identification of delays and bottlenecks.
- Enable the Customer to Pull from the producer – Rapid supplier response.
- Pursue Perfection – Creating the environment to get better and better.
