SIX SIGMA: REDUCING VARIATION TO CREATE CONSISTENCY
Six Sigma is a philosophy that reduces variation in the critical steps of a process to meet specific customer needs. It operates through the DMAIC cycle.
Understand Customer Value – What the customer “really” wants.
Map the Value Stream – Mapping the links between Material & Information Flow.
Allow the process to Flow – Identification of delays and bottlenecks.
Enable the Customer to Pull from the producer – Rapid supplier response.
Pursue Perfection – Creating the environment to get better and better.
Whilst covering all aspects of data based problem solving we also emphasize the soft “people” side of change ensuring that implemented solutions gain commitment and buy-in. We work with both SigmaXL & Minitab and can configure your training for either package.